FAQ's
Have a question? Want to know a bit more about our products, our company, or our brands? To help you get your answers quickly, we’ve compiled a list of some of the most popular questions we’ve received from customers.
Which payment methods do you accept?
We accept most methods of payment available to include: Visa, MC, AMEX, PayPal AND Square.
What is your return policy?
If your product is damaged or broken upon arrival, we will process a free return on your behalf, and will send you a new product.
If your product is damaged or broken upon arrival, we will process a free return on your behalf, and will send you a new product.
Does ThumbGlovePro help with Gamer Thumb treatment?
Yes, Thumbglovepro is a great product to relieve gamer thumb and pain associated with excessive thumb-stick pressure.
Yes, Thumbglovepro is a great product to relieve gamer thumb and pain associated with excessive thumb-stick pressure.
What controllers do the thumb-stick covers work on?
They are universal and designed to fit on all controllers including 99% of PC controllers.
Will MagCon thumb-tip covers reduce gamers thumb and fatigue?
Most definitely, that is our primary mission. They are designed to be used with little or no pressure which will reduce or eliminate the problem.
What does break-away design mean?
All our magnetic products are designed to break a way(not break, like our competitors)to eliminate unnecessary pressure that causes thumb pain,blisters, fatigue and RSI(gamers thumb)
Is the thumb tip hole designed to accommodate fingernails?
Yes, but most importantly it’s open face design let’s you maneuver your thumb through the hole to position the magnetic connect wherever you play, so you can choose your own optimal playing position.
Is the silicone food grade?
Yes, we do not recommend eating it(lol). We do recommend that you wash the inside of the tips and thumbs with soap and water before game play. Mainly no greasy thumbs or tips. When clean they fit like a second skin.
Are the sniper towers universal also?
Yes, they are universal to work on any controller but need to be used with our universal thumb stick covers. Our thumb stick covers add 4.5 mm of extension (low tower). With one sniper tower added the height is 9mm (mid tower). With 2 sniper towers added the height is 13.5mm (high tower).
What size thumb tip covers are recommended for me?
Our regular size thumb tip cover fits most gamers 8 yrs and up.
Our large thumb tip covers are designed to fit wide thumbs with a thumb tip size the same or larger than a quarter.
What is meant by center one connect?
This is referred to your gaming performance which can go through the roof when played properly. All games are coded to be played from the center. The magnetic caps and tips will keep you there every time. Most important this puts you in a one muscle memory rather than bouncing around the sides of the thumb sticks like most gamers. Ultimately this will allow you to increase the sensitivity the more you play with our our products to the max sensitivity on every controller.
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